After accepting the order and completing the inspection, quality check and packaging your order will be transferred to the dispatch department.
Confirmed orders will be shipped within 24 to 48 working hours. Once shipped, they'll be delivered to you within 2-6 working days. Estimated delivery time may change due to the customer’s geographical location, shipping destination, product availability, and courier partner’s delivery time & location.
Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
You can track the status of your package after twenty-four (24) hours of your order is dispatched from our facility.
You need to report non-delivery of the order, within twenty -four (24) hours of receiving the delivery notification by connecting with us via Email OR WhatsApp OR Call. After a lapse of twenty-four (24) hours from delivery time available with PURPPLEBEE, PURPPLEBEE claims no liability whatsoever.
Customers are advised not to accept tampered or damaged shipments.
The above terms of shipping and delivery are applicable to the purchases made through the web site and the mobile site only.